Balanced Scorecard Toolkit for Crisis Management

Crisis within the workplace of an organization can prove as fatal as a terrifying natural disaster depending on their extent and intensity. The financial costs to cover potent crises are relatively high. Mostly, the incurred losses are simply not monetary based but affect the lives of scores of employees working in the organization. It can also trigger attitude shifts that are not considered healthy for any entity.

What firms have to seek is the answer to how can the chances of a crisis be reduced. If, in any can it cannot be curbed how can it be forecasted so as to be prepared when it actually strikes so that organizations can control their workplace environment to the best. The intriguing questions of how an entity can positively contribute to its disasters also need to be resolved.

Proactive crisis management includes forecasting potential emergencies and planning methodologies to deal with them. With time and resources as Balanced Scorecard available firms can equip themselves well. It helps organizations to detect the nature of the crisis and minimize damage to maximize the control and recovery activities. Effective crisis management is the security communicated to the various stake holders assuring them of recovery.

The task of effective crisis management can be successfully accomplished once the organizations have channelized both their resources and technologies to tackle the problem. Using the apt supporting systems organizations can integrate their already running information system to get better ouput. The tools designed in balanced score cards are very simple and logic-based using quantity to analyze the data that is recorded into the systems with the help of indicators or metrics. These metrics are pre-defined through ranges or limits between 0-10, with 10 being the closest to the organizational goals or expected level of performance. Upon completion of actual tasks they are scored against these ranges to find out their competitiveness. This identifies the areas that are strong from those which need to be focused on within the organization.

Balanced Scorecard also offers building strategic maps. These strategic maps are the visualizations of the extracted results from the indicators and allow users to understand the inter-relation and effects on each other. They can be used by the measurement to fully understand the categories of different indicators used and gauge their influence with the organizational tasks at various levels.

It also offers stop lights as one of the appealing features of the software. It is a three colored spectrum that allows lights of red, yellow and green color to signify and focus on areas that need attention. They are the indicators of warning and can be very handy during the presentation of data. However, they can be edited and turned off according to the situations.

Technologies like balanced scorecards allow corporations to utilize beneficially from the time available and helps them build their resources, operations and targets along with the personal productivities of the employees.