Balanced Scorecard Toolkit for Crisis Management

One thing that should not be underestimated during crisis is a motivation. If you people will stay motivated – they will do their job. If your people have Balanced Scorecard and they are motivated, they will do even better job.

So how to motivate people, especially when motivation is about some specific thing as, for example, the Balanced Scorecard? Are are some advice:

Set an Example

In some companies, senior management simply instructs lower-level managers and line-level employees to start using the Balanced Scorecard.  This is not a successful strategy.  People are not interested in changing their daily routine.

On the other hand, if top managers start using the Balanced Scorecard first, then this will encourage everyone else to use it, too.

In a small company, the CEO or the person who is responsible for implementing the Balanced Scorecard might be the first to start using it.

In a larger company, you might want to implement the Balanced Scorecard in selected business units first.  Then, these business units can be an example for the rest of the company.  Make sure that the Balanced Scorecard has been implemented and used successfully in these initial business units, before you begin implementing it in other business units.

Setting a good example, and showing your employees how their colleagues have already benefited from the Balanced Scorecard, can be a much more effective approach than simply telling them what their benefits will be.

In specialized eTraining you will learn more ideas about motivation when implementing the Balanced Scorecard.