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Maintaining Performance Control through the Recession Scorecard

May 5th, 2009

Maintaining performance control through the recession scorecard can certainly make it easier to handle the effects of recession. The underlying concept is maximization of limited resources to counter economic downturn.

Recession is not just lurking corners anymore; it is definitely careening the streets of cities of countries all over the world. Yes, economic downturn has finally sunk in its hooks and with it comes a wide variety of financial problems and issues that all companies have to deal with. Any company would certainly find their employees slacking off in terms of performance. This is understandable because really, what employee would be able to concentrate fully on the job if he or she sees so many employees all over the world being taken off the payroll? It is but natural for any employee to feel a little edgy and nervous about the possibility of losing his or her job. But then, with employee performance degrading, this would just mean more problems for the company itself. Thus, there has to be balance struck here. Fortunately, there is something you can do – you still ensure performance control through the recession scorecard. The first step ever in maintaining optimum performance in any company is hiring the right people. Thus, that task would land on the HR department and the recession scorecard should then be geared towards that department.

You have to understand that with the many changes happening around the world, companies and enterprises just cannot help but feel lost are strung off the paths they have taken. However, you just cannot stop these changes from happening because these are effects of the economic downturn that all of us are going through. These changes can be useful, in the sense that business partners and clients would be able to share fresh expectations about the enterprise itself. At times, the expectations are reasoned out among the clients and partners. Most of the time, however, these are not discussed anymore. These expectations would then just be charged to wishful thinking – which makes them all the more difficult to understand and realize.

What makes the situation worse is the fact that many automation tools have been developed during the last decade. These tools focus on the creation and the monitoring of metric systems that effectively measure company performance. Many companies assume that performance would still improve as long as there are metrics implemented and even if recession is already underway.

So, what metrics can then be used on your recession scorecard?

Cost per Hire

This metric has an extremely volatile nature. This makes it the more dangerous metric to deal with. It is actually recommended to use this metric only when you are creating budget plans and when you are reviewing reports on performance improvement.

Quality of Hire

This metric gives you a review of how your possible candidates match the descriptions of available jobs. This metric should be used only when the hiring process is completed. This is the metric you should use to determine if you made the right choice hiring that particular candidate for that particular position.

Time to Fill

This is the period that the HR department takes for it to find new employees for the new positions. The period starts from the time the job positions were posted and made available to the time when the qualified employees start working.

By incorporating these metrics, it would then be easier to manage performance control through the recession scorecard. With everything going on during this economic downturn, we need all the help we can get.

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Corporate Communications as Performance Control during Economic Crisis

April 28th, 2009

Performance control during economic crisis is very important anywhere. This is more easily achieved through corporate communications or open communication across all department levels.

With the effects of recession sinking their hooks in the corporate world, it becomes more and more difficult for companies to seek whatever kind of relief that is available to them. This is precisely why it is important for companies to take the initiative themselves and find ways and means to do whatever it takes to stay afloat. The time has definitely come for companies to ensure performance control during economic crisis and one of the effective ways to do this is to implement corporate communications.

To do this, it is a must to define corporate communications first. This endeavor has certainly evolved in form over the years and with this evolution comes significant changes in the form of potentials and objectives. However, what does remain the same is the primary goal of maintaining open communication with stockholders, customers, the media, and even the employees of the enterprise. The great thing about corporate communications today is the fact that there are so many available tools in the market today. Thus, it would be so much easier to maintain performance control through this tool, right? Well, yes and no.

Yes, it makes thing easier because now, you can better reach out to your target audiences through the many communication mediums – blogs, web portals, RSS feeds, emails, and even podcasts. What makes it hard though is the search for the appropriate medium. Choosing the best medium demands comprehension of all aspects involved – including employees and situations. Effective handling of this economic crisis thereby requires not just the perfect medium but the perfect people as well – handled by equally perfect executives and managers.

But why corporate communications? Why shouldn’t the company just exhaust their efforts into something that could be more worth their while? This is because when information is not clear within the company – amongst employees and stockholders – then this basically opens Pandora’s Box. Employees and even stockholders might choose to desert the enterprise. Customers, on the other hand, would definitely switch to a more reliable and credible company. The media would then capitalize on this, airing rumors and false stories just to stir up some profit on their end. The government would then implement stricter rules, making it all the more difficult for the enterprise to stay afloat. With all these bound to happen, you yourself can say that corporate communications is a very important aspect in performance control during this crisis, right?

Economic crises would affect, first and foremost, the employees and the stockholders. It is understandable for employees to worry about the safety of the jobs they are holding. If the enterprise is not able to assure job safety to their employees, then this could result to high attrition, low morale, as well as less productivity. Also, if information is timely communicated to employees, this could be good for the company because the employees can very well be the strong base of the company, thereby giving a positive image. Stockholders, on the other hand, could easily sell off their stocks. Good for you if only one or two stockholders would leave the company – but what if this is done in larger numbers? This could then affect not just the present of the company, but definitely the future.

Performance control during economic crisis could definitely be achieved through corporate communications. This is then an option you should consider and prioritize.

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